Passenger Experience
Schiphol opens expanded passenger space
Amsterdam Airport Schiphol has reopened its Lounge 1 following a major redevelopment and expansion of the space
SITA and Idemia collaborate
The collaboration will accelerate the interoperability of digital identity and biometric technology to streamline the travel experience
Swedavia launches digital travel planner
The planner will help passengers find and book different public transport options to and from Stockholm Arlanda Airport
SFO to open Terminal 3 West connecting walkway
The interim corridor will enable passengers to move between multiple terminals during a four-year construction period
PANYNJ reveals its Newark plans
The Port Authority of New York and New Jersey (PANYNJ) has unveiled its plans for a reimagining of Newark Liberty International Airport (EWR)
Miami mayor unveils MIA updates
Miami-Dade County Mayor Daniella Levine Cava and MIA officials have unveiled the first phase of the new Central Terminal check-in area
OAK deploys Aira visual interpretation app
San Francisco Bay Oakland International Airport (OAK) will offer visual interpretation on-demand to blind and low-vision travellers via the Aira app
Vertiports and user-centred design
Christian Vatter and Roger Kellenberger consider the impact a user-centred design approach could have on vertiports
OAK launches travel planning tool
San Francisco Bay Oakland International Airport (OAK) has launched WhereWeFly, a 3D route map and destination guide
MSP to build its first sensory rooms
The Minneapolis-St. Paul International Airport is building sensory rooms for both terminals. They are slated to be completed in 2027 and 2028
Amadeus to digitally transform Avinor airports
Norway’s state-owned airports are set for a major digital transformation programme under the terms of a new partnership between Amadeus and Avinor
Visual communication: Eyes on the prize
Yahav Ran, CEO of Synect, explains why a content-first strategy is essential when upgrading signage, FIDS and wayfinding