The state-of-the-art facility, temporarily exclusive to United Airlines passengers, streamlines check-in and restores the Terminal E TSA and the terminal's Departures Kerb. Improvements include ten TSA security lanes, which make screening faster and more convenient, and a new 11-lane Departures Kerb that restores drop-off access at Terminal E for the first time since 2021. In addition, United Airlines passengers flying from Terminal E will no longer need to check in at Terminal C.
“This is a big win for travellers,” said Jim Szczesniak, director of aviation for Houston Airports. “Passengers flying out of Terminal E will now have more space, faster security and a better check-in experience. This opening also helps relieve congestion at Terminal C, improving the passenger experience at Bush Airport.”
The ICP
Later this year, the Terminal E Ticketing Lobby will evolve into the new International Central Processor (ICP). Foreign flag carriers will relocate from the Terminal D Ticketing Lobby.
TSA screening will increase to 17 lanes with next-generation security technology and a new baggage handling system and concessions will open.
According to Houston Airports, the 325,000sq ft ICP will replace both the old Terminal E Ticketing Lobby and the current Terminal D Ticketing Lobby, simplifying international departures and arrivals into one seamless, functional, intuitive experience.
“This is the kind of improvement Houston travellers deserve, and I expect Houston Airports to continue delivering. Expanding security lanes, improving check-in and reducing congestion are steps in the right direction – but our job isn’t done,” said Mayor John Whitmire. “I know Houston Airports will continue to prioritise the highest standards of efficiency, safety and customer service.”
