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![SITA air passenger SITA passenger](/sites/keyapi/files/styles/listing_card/public/2023-09/sita_passenger.jpeg?h=f6cab235&itok=ssAxxG_8)
Customer experience key when booking
By Tara Craig
Passengers continue to embrace technologies such biometrics to optimise the journey, the SITA 2023 Passenger IT Insights report finds
![Drone over mountains Accelerated drone management](/sites/keyapi/files/styles/listing_card/public/2023-09/accelerated_drone_management.jpg?h=1035d02b&itok=wYdpB7I2)
Frequentis UTM makes Estonia debut
By Tara Craig
Drone flying in Estonia has passed a new milestone, with the implementation of Frequentis’ state-of-the-art UTM (uncrewed traffic management) suite
![Gatwick ATC tower with BA Gatwick ATC tower](/sites/keyapi/files/styles/listing_card/public/2023-09/gatwick_atc_tower_ba_nats.jpg?h=f728280d&itok=KKk4hhuT)
NATS publishes disruption report
By Tara Craig
Air traffic management provider NATS’ preliminary investigation has confirmed the root cause of the recent UK air traffic control incident
![](/sites/keyapi/files/styles/listing_card/public/2023-09/93d140e5d72d-guillaume-halleux-image.jpg?h=c9720776&itok=nvdXhXZK)
Swissport appoints new chief commercial officer
By Tom Batchelor
Swissport has appointed Guillaume Halleux as the company’s new chief commercial officer.
![Schiphol Car Rental Service Centre.jpg](/sites/keyapi/files/styles/listing_card/public/2023-09/schiphol_carrentalservicecenterschiphol2.jpg?h=854a7be2&itok=n_C7ZCfv)
Building work starts on Netherlands’ biggest car rental location at Schiphol
By Tom Batchelor
Construction work on a new car rental location at Amsterdam’s Schiphol has begun. The Car Rental Service Centre will be the largest car rental company facility in the Netherlands, with space for around 2,500 vehicles.
![runway extension southampton](/sites/keyapi/files/styles/listing_card/public/2023-09/ferrovial_runway-southampton-1-scaled.jpg?h=7eabb7da&itok=cwkdLNml)
Southampton Airport runway extension opens
By Tom Batchelor
The runway extension at Southampton Airport has officially opened marking a significant milestone as the airport seeks to expand capacity.
![](/sites/keyapi/files/styles/listing_card/public/2023-09/aeropuerto_barcelonabcn1053462_max0.jpg?h=5d85b1d2&itok=kwmAI_Yy)
Aena airports in Spain report record August
By Tom Batchelor
Aena airports in Spain broke passenger records in August with 29.8 million people using the network, 9.5% more than in the same month of 2022.
![WFS AGV trial Barcelona Airport AGV trial](/sites/keyapi/files/styles/listing_card/public/2023-09/agv_photo_4.jpg?h=875938cc&itok=Sg0GXN07)
WFS partners with Linde and Champ Cargosystems
By Tara Craig
WFS has begun a proof-of-concept trial using AGVs in its cargo terminal at Barcelona Airport
![Menzies enters Panama market Menzies Aviation](/sites/keyapi/files/styles/listing_card/public/2023-05/menzies_aviation_panama.jpg?h=56d0ca2e&itok=v0FSWNAX)
Menzies wins landmark Spanish tender
By Tara Craig
Menzies Aviation has been awarded seven ground handling licenses by the AENA, in a landmark tender spanning 41 licenses at 43 airports
![Vestergaard new North America team members Sept 2023 Vestergaard new team members Sept 2023](/sites/keyapi/files/styles/listing_card/public/2023-09/vestergaard_new_team_members_sept_2023.jpg?h=02928fe2&itok=x-36kq4F)
Vestergaard boosts NA team
By Tara Craig
Danish GSE specialist Vestergaard Company has made three key appointments, driven by the significant growth it is seeing in North America
![FedEx Express Europe is to build a new state-of-the-art logistics facility near Dublin Airport](/sites/keyapi/files/styles/listing_card/public/2023-10/fedex_express_to_open_new_logistics_facility_in_dublin_ireland.jpg?h=8e1081fd&itok=hfO-CcT0)
FedEx to open facility near DUB
FedEx Express Europe is to build a new state-of-the-art logistics facility near Dublin Airport
![Amadeus auto bag drop at Paris CDG Amadeus at Paris CDG](/sites/keyapi/files/styles/listing_card/public/2022-11/amadeus_cdg.jpeg?h=c673cd1c&itok=qbQ4YaFT)
Groupe ADP chooses Amadeus solutions
By Tara Craig
Paris Aéroport (Groupe ADP) aims to deliver a smoother passenger experience by means of a major deployment of Amadeus self-service solutions
![WFS and Zongteng Group 777F CDG WFS and Zongteng Group CDG](/sites/keyapi/files/styles/listing_card/public/2023-01/wfs_777fs_zongteng_group_cdg_1.jpg?h=e65820e6&itok=HFXXZXKu)
WFS to handle Zongteng 777Fs
By Tara Craig
Worldwide Flight Services (WFS) is to handle Zongteng Group’s new Boeing 777 freighter flights at Paris Charles de Gaulle International Airport
![Farnborough ATC tower evening Farnborough ATC tower](/sites/keyapi/files/styles/listing_card/public/2023-10/farnborough_air_traffic_control_tower_evening.jpg?h=2be227d4&itok=hYiRH56w)
Farnborough tower goes hybrid digital
By Tara Craig
Farnborough Airport is to be the first UK airport to adopt a next-generation hybrid digital control tower working position
![Smiths Detection HI SCAN 6040 CTiX Smiths HI SCAN 6040 CTiX](/sites/keyapi/files/styles/listing_card/public/2023-10/smiths_hi-scan_6040_ctix.jpg?h=c11c9c1d&itok=4tsmUTnd)
Smiths tech heads to Samoa
By Tara Craig
Smiths Detection is to supply Faleolo International Airport in Samoa with next-generation aviation security screening equipment