The first of three ticket counter pods in the new airline check-in area, which includes the latest in self-service bag drop technology, is part of a $38m renovation to the airport’s Central Terminal between concourses F and G.
“Passengers checking in at our new ticket counter area are now seeing some of the innovative features that will be part of the future MIA travel experience. The modernisation of this check-in area reflects our commitment to creating a seamless and stress-free journey for travellers.
“This future-ready project not only enhances efficiency but also elevates the overall experience for passengers. Even better, 40% of the cost was funded by a grant from the federal government, which decreases the financial burden on our airline partners and our travellers,” said Miami-Dade County Mayor Daniella Levine Cava.
The renovated lobby area, which serves travellers flying with Air Europa, Spirit Airlines, and Viva Aerobus, also features upgraded terrazzo flooring, ceilings, and baggage conveyors. The project is partially funded by a $15m Airport Infrastructure Grant from the Federal Aviation Administration (FAA) awarded to MIA in February. Over the next 10 years, MIA is investing more than $9bn in airport-wide modernisations and capital improvements.
“Our new Central Terminal check-in area is just one of many upgrades that passengers will begin to see in the coming months. From renovated bathrooms to conveyance units undergoing modernisation, our Future-Ready programme is transforming the travel journey at MIA one improvement at a time,” said Ralph Cutie, MIA director and CEO.
Other projects included in the airport’s $9bn Future-Ready capital improvement programme are renovations to its 206 restrooms, 126 passenger boarding bridges and 616 elevators, escalators, and moving walkways, a new 2,240-space parking garage and a four-star hotel, and expansions to the South, Central, and North terminal facilities.
