Airport hospitality specialist marhaba, part of dnata, has launched its Meet & Greet Services in Australia.
Effective this month, both arriving and departing passengers can take advantage of marhaba's services at Sydney, Melbourne, Adelaide and Brisbane airports. marhaba's dedicated agents, all trained on health and safety protocols, will welcome customers and escort them through the airport formalities, right up to the arrival area or the departure gate. Where possible, marhaba's agents will also provide hand baggage trolleys or, for an additional fee, arrange porter service.
In Melbourne, customers can book the 'Gold' package for access to marhaba's lounge at a special bundled rate. Located in the International Terminal (T2), the lounge features seating for 200 guests, a quiet zone for relaxation, and shower facilities. It offers superfast Wi-Fi and all-day dining.
marhaba, which means 'welcome' in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The service was expanded to Melbourne and Karachi in 2017 and has since opened facilities in Singapore, Manila, Geneva and Zurich, as well as expanding its Dubai lounges.