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Putting the airport user centre stage
By Christian Vatter
User psychologist Christian Vatter outlines how focusing on the user will help airports deliver a better passenger experience
THE NEW NORMAL: how does it look?
OPERATIONS COVID-19The industry may be taking small steps forward...
Assaia ApronAI helps improve turnarounds
Computer vision's role in improving turnarounds
By Max M Diez
Assaia International’s Max M Diez explains how AI and machine learning have the answer to the challenges posed by the turnaround
Waste segregation bins at airport
Tackling plastic waste at airports
By Tara Craig
Convenience and enjoyment are mainstays of the passenger experience, but not always eco-friendly. We look at initiatives designed to change this
Luis Felipe de Oliveira: Time to reflect
By Tara Craig
Luis Felipe de Oliveira– director general of ACI World – steps down this month. He looks back on his four years at the helm
new FACES
TECHNOLOGY BIOMETRICS Three tech companies took part in a facial...
Retail therapy
Airport retail has been a major casualty of COVID-19, but ARI’s...
Using apps to assist disabled airport visitors
By Mark Broadbent
How are apps making it easier for less mobile passengers to travel through an airport independently? Mark Broadbent reports
Biosecurity: Airports keep the Antipodes safe
By Emma Kelly
Emma Kelly looks at the measures Australia and New Zealand are taking to defend their ecosystems against everything from mites to viruses
Airport operations in bad weather
By Emma Kelly
Emma Kelly looks at the measures airport operators are taking to ensure it is ‘business as usual’ during even the most severe weather conditions