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Incheon Airport first to achieve Level 5 ACI customer experience accreditation
By Thomas Haynes
South Korea’s Incheon Airport has become the first in the world to achieve the new highest level of the Airports Council International’s (ACI) Airport Customer Experience (CX) Accreditation programme.
Samsung leverages lift and learn at LHR
By Tara Craig
Samsung has unveiled In Tune With You, an immersive experience leveraging lift-and-learn technology, at Heathrow’s T5 terminal
Menzies wins South Africa license
By Tara Craig
Menzies Aviation has won a five-year license to provide ground handling services at nine airports across South Africa
Doncaster Sheffield to close permanently
By Gordon Smith
The long-term future of Doncaster Sheffield Airport (DSA) looks bleak after its owner, the Peel Group, confirmed the site is to close
Riga launches investor tender
By Thomas Haynes
Latvia’s Riga Airport has announced the launch of an international tender process to attract investors and developers to its RIX Airport City concept
Australian police issue airport warning
By Tara Craig
The AFP has warned airport passengers that offensive, violent and disruptive behaviour will not be tolerated in the air or on the ground
African airports accelerate eco efforts
By Tara Craig
Airport Carbon Accreditation has announced new participants and upgrades to levels of accreditation achieved, with a particular focus on African airports
Edinburgh to map wind energy
By Tara Craig
Innovative technology will be introduced at Edinburgh Airport in a bid to identify any untapped wind energy across the airport campus
Abu Dhabi gears up for biometrics
By Tara Craig
Abu Dhabi Airports is preparing to launch advanced biometric technology, which the operator says heralds the start of “tailored travel”
Indra revamps German air surveillance
By Tara Craig
Indra has signed a contract with DFS, Germany’s air navigation service provider, to modernise the country’s entire network of air surveillance radars
Phoenix goes digital with Frequentis
By Tara Craig
Phoenix-Mesa Gateway Airport tower has been replaced by a new tower fitted with an integrated digital tower solution from Frequentis
AAAE updates contract guidance
By Tara Craig
The AAAE has released a new catalogue of key business terms and standard provisions for use in airport concessions contracts
Alstef improves Montréal BHS
By Tara Craig
Alstef Canada has upgraded its BAGSORT sortation allocation control (SAC) software at Canada's YUL Montréal-Trudeau International Airport
CLEAR takes ID tech to Puerto Rico
By Tara Craig
CLEAR and Aerostar Airport Holdings are to launch expedited identity verification lanes at Luis Muñoz Marín International Airport in Puerto Rico
Elephant e-Mini MY Lite heads to Clermont
By Tara Craig
Aéroport Clermont-Ferrand Auvergne has taken delivery of a ground-breaking Vestergaard de-icer – the Elephant e-Mini MY Lite