Haneda trials upgraded AI chatbot

Tokyo’s Haneda Airport has begun trialling the AI chatbot Bebot’s latest feature, a multilingual guidance service for accessibility

Philadelphia boosts retail offering

Shopping options at Philadelphia International Airport (PHL) continue to grow as PHL Food & Shops welcomes its latest additions

MWAA welcomes new VPs

Two new vice presidents have joined the senior management team at the Metropolitan Washington Airports Authority

Skyroads develops AAM test site at Augsburg

Munich-based Skyroads has begun equipping its advanced air mobility flight test site at Augsburg Airport, 7km outside the third largest city in Bavaria

BurgerFi opens at Newark Liberty

The first new BurgerFi branch of 2023 has opened at Newark Liberty International Airport, where it will operate seven days a week

Swissport adds Mombasa to its African network

Swissport has begun offering aviation ground services at Mombasa’s Moi International Airport (MBA), its 31st such arrangement in Africa

Gatwick gets Greggs

London Gatwick Airport is set to welcome its first Greggs store this summer, when the UK food-on-the-go retailer opens in South Terminal arrivals

Glasgow trials PRM Assist app

Glasgow Airport is trialling an app to ensure all passengers who require additional support get
the help they need

US airports benefit from Flexjet expansion

Flexjet, a specialist in subscription-based private aviation, is to open three additional private jet terminals at US airports

Weitz to modernise Phoenix BHS

The Weitz Company has been selected by Phoenix Sky Harbor to upgrade its Terminal 4 BHS, in partnership with JSM & Associates