Servy, the enterprise self-service platform for hospitality, has been acquired by GrayMatter, a technology company based in Bangalore, India
GrayMatter is known for enhancing passenger experiences and boosting airport ancillary revenues through its technology products and consulting services.
The acquisition is designed to enhance the strategic growth of the Servy network, enabling the organisation to implement a comprehensive approach to self-service solutions within the travel hospitality sector and wider hospitality markets. The partnership with GrayMatter will significantly strengthen Servy’s ability to digitise travellers’ complete non-aeronautical experience by leveraging GrayMatter’s expertise in analytics and artificial intelligence.
Founded in 2014, Servy is today the largest airport e-commerce platform, serving more than 80 airports worldwide. With Servy’s roots in the United States and European regions and GrayMatter’s reach in South America and APAC, this acquisition will create a global solution that will help drive airport non-aeronautical revenue.
Vikas Gupta, founder and CEO of GrayMatter, said: “We are excited to welcome the Servy team into the GrayMatter family. We are committed to substantially improving the passenger experience by enabling them to manage their entire journey on their mobile devices and drive non-aeronautical revenue for developers, airport operators, and concessionaires.
“Together with the Servy team, we will advance innovation, deliver superior products, and provide prompt technical and operational support, ensuring significant value to our customers and partners.”
