Justin Erbacci brings a wealth of experience to ACI World, having previously served as chief executive officer of NEOM Airports and of Los Angeles World Airports (LAWA). At LAWA, before assuming the CEO position from 2020 to 2023, he served as chief operating officer, chief innovation and commercial strategy officer, and chief innovation and technology officer. His career also includes roles at Star Alliance, Credit Suisse, United Airlines, Reese McMahon, Cambridge Management Consultants, and Deloitte Touche.
In his new role, Erbacci will be responsible for representing the organisation on the global stage, implementing policies formulated by the General Assembly and World Governing Board, and driving membership growth—working closely with ACI Regions and stakeholders to advance the organisation's mission.
"It is an honour and a privilege to be selected by fellow airport executives to serve and represent them as Director General and CEO of ACI World," said Justin Erbacci. "I am very excited to get started and look forward to working closely with the ACI World team, the ACI Regions, and our members—both airports and World Business Partners—to address the challenges and opportunities facing the aviation industry, to further strengthen the role of airports as drivers of economic growth and development and to help transform the travel experience."
ACI World chair Candace McGraw, also CEO of Cincinnati/Northern Kentucky International Airport, welcomed the appointment, saying, "Justin brings a unique blend of proven leadership, global aviation experience, and strategic vision to ACI World. After an extensive global search, the Board and I are very pleased to welcome Justin to ACI World in his new role. We are confident that under his guidance, ACI World will continue to successfully serve as the leading advocate for the global airport community.”
Erbacci succeeds Luis Felipe de Oliveira, who served from 2020 - 2024 as director general and CEO of ACI World. De Oliveira's tenure at ACI World has been marked by significant strides in enhancing global airport standards and fostering collaboration within the aviation community. Under his leadership, ACI World has prioritised key sustainability initiatives and milestones, advocated for regulatory frameworks that support airport development, and facilitated knowledge sharing among member airports.