Taipei Taoyuan International Airport (TPE) has chosen SITA to provide its local departure control system (LDCS), common use terminal equipment (CUTE) and common use self-service (CUSS) systems, including a full hardware refresh of 80 check-in kiosks that will support all international flights in Terminals 1 and 2. The new deal runs to 2033.
Sumesh Patel, SITA APAC President, stressed the importance of this partnership, stating: "Our focus at SITA is to deliver technology solutions that help airport operators better manage their infrastructure in a way that is both optimal and makes the journey smoother for passengers.
“Airports around the world are facing challenges on many fronts, from staffing to efficiency, and improving the overall passenger experience. Taipei can become a pioneer in the Asian market in terms of digitalisation and innovation, becoming an example for others in an ever-evolving travel industry.”
SITA has worked with TPE for more than three decades.
“As part of our improvement programme, the smart use of technology will maximise our existing infrastructure, and provide our passengers with a world-class experience, while supporting our airline customers in managing their operations more efficiently.
SITA's CUSS and CUTE systems are key to meeting our ambitions – from managing the flow of passengers through our terminals to making all of our passengers' journeys smoother and more efficient," said Nelson Wang, Taipei Airport Operation Committee chairman.
