IPS Intelligent Passenger Solutions has been formally integrated into the SITA Airports portfolio
Under its new name, ‘IPS a SITA company’ will offer a broad range of products designed to deliver intelligent passenger solutions, including self-service bag-drop systems, kiosks, touchless scanners and printers, as well as associated technologies. IPS a SITA company now sits alongside airport operations, passenger processing and baggage systems in a new gold standard for the aviation technology industry (ATI) and passengers alike.
SITA completed regulatory formalities and legal procedures to acquire IPS in July and, now combined, is supporting an unprecedented acceleration of global aviation industry digitalisation, streamlining check-in, baggage handling, security, and airport operation processes. According to the newly expanded firm, travellers can expect to see reduced wait times, smoother journeys, and a new era of personalised and easy-to-use digital services.
In addition to IPS a SITA company, the SITA Airports portfolio offers products and services such as biometrics, with 85% of international air passengers served globally, common use terminal equipment (CUTE) and common use self-service (CUSS) kiosks, together with airport management systems (AMS) and airside optimiser solutions that deliver smooth, efficient and sustainable airport decision-making. All help to support airports to maximise terminal capacities and deliver best-in-class secure solutions that provide ‘frictionless travel’ for passengers, where biometrics, facial recognition, and self-service solutions transform airports from simple transit hubs to digital, highly personalised travel experiences.
Nathalie Altwegg, SVP of airports at SITA, said: “Airports worldwide need to adopt technologies that can remove unnecessary bottlenecks at pinch points like check-in, security and embarkation. The addition of IPS a SITA company combines the best of our market-leading SITA and IPS products and expertise to deliver seamless travel experiences.
“By combining CUTE and CUSS kiosks with biometric and facial recognition technology, and our IPS portfolio, SITA is at the forefront of developments that will ultimately reshape the future of airport travel.”
