Riyadh Airports Company (RAC) is introducing measures that will make the arrival at King Khalid International Airport easier for Chinese travellers.

RAC hopes to make King Khalid International Airport (KKIA) more attractive to Chinese tourists, by helping them overcome language barriers and offering services such as convenient payment systems.

With the problems caused by the pandemic starting to recede, Riyadh Airports understands the importance of Chinese passengers and has begun looking into how to make life easier for them when they visit Saudi Arabia. The company will provide a range of services at KKIA, including flyers, brochures, destination maps and other informational material translated into Chinese, as well as signage and flights information. The UnionPay Payment System will be available in all the main facilities, and RAC will also investigate the potential for adding additional payment methods such as WeChat Pay and Alipay. An E-visa is already available for Chinese travellers to Saudi Arabia.

 

Welcome Chinese certification

Earlier this year, RAC was awarded Welcome Chinese certification. The programme, developed and issued by the China Tourism Academy working with the marketing and communications firm Select Holding, is a hospitality standard specifically dedicated to Chinese travellers outside their own country. China Tourism Academy's sponsorship guarantees uniformity in the quality of service and supports all certified businesses in entering the Chinese travel industry. Chinese travellers view Welcome Chinese certification as the global standard for hospitality services for international travel.

Image: Riyadh Airports Company