Navigating an airport is never fun – now less so than ever, thanks to the need to socially distance. Tara Craig hears how airports and developers have come up with a range of apps to make life easier for the harried traveller
For many, the thought of returning to airport terminals post-pandemic is a worrying one. Queues at check-in, scrums in front of flight information displays and the inevitable jostling for boarding are enough to deter even the most gung ho passenger. However, help is at hand thanks to new personalised wayfinding technology.
The solutions
Spanish airport operator Aena collaborated with Telefónica, location intelligence platform CartoDB and Situm Indoor Positioning, a specialist in indoor location and navigation, to deliver AenaMaps, a map-based guidance tool for passengers. Designed to assist users at all stages of their journey, from planning to the flight, the app focuses on passengers’ time at the airport. It is available at Adolfo Suárez Madrid-Barajas Airport and Josep Tarradellas Barcelona-El Prat airports.
