Collinson International, owner and operator of Priority Pass, has teamed up with insurance provider Sompo Insurance Thailand (Sompo) to launch Sompo Smart Delay. This will provide Sompo's customers in Thailand with instant access to over 1,600 airport lounges and travel experiences globally.
With the integration of Collinson International's SmartDelay solution into Sompo's platform, Sompo TravelJoy, single and annual trip policyholders will be able to redeem access to airport lounges and travel experiences as soon as a flight delay occurs. Eligible policyholders will automatically be sent a digital lounge access voucher, through which they can easily redeem their real-time travel benefit.
“Our partnership with Collinson International is a strategic leap forward in redefining the future of travel insurance. As the first Sompo entity to pioneer the innovative Sompo Smart Delay feature, we're proud to lead this initiative that will soon be expanded across other Sompo entities in the Asia Pacific region,” said Aditya Vardhan Tibrewala, CEO of Sompo Insurance (Thailand).
“With our recent research revealing that travellers in Thailand greatly value airport lounge access, particularly during the event of a flight delay, we are confident that our partnership with Sompo will provide a convenient and accessible solution that will alleviate travel stress,” said Todd Handcock, global chief commercial officer and Asia Pacific executive chair at Collinson International.
