Airports Council International (ACI)
ACI launches ‘Voice of the Customer’ recognition
Airports granted the acknowledgment showed that they prioritised listening to customers throughout the pandemic
London Southend recognised for commitment to carbon neutrality
The airport has been awarded the Airport Carbon Accreditation for its environmental efforts
ACI publishes year-end Covid-19 impact analysis
The organisation says pre-departure testing is needed to eradicate the quarantine period to enable recovery