Accessibility
BNE installs Recite Me accessibility tech
Brisbane Airport has added Recite Me assistive technology to its website, making it more accessible to users with disabilities
MIA wins accessibility accreditation
Miami International Airport has become the first Florida – and second US – airport to be accredited by the ACI AEA programme
Video tool created to help passengers plan ahead
Cranfield University and RCA are launching a 360° video experience to help passengers with additional requirements prepare for their visits to airports
London Luton hosts accessibility day
LLA and easyJet have hosted an accessibility day to help familiarise travellers with disabilities with the passenger journey
Haneda trials upgraded AI chatbot
Tokyo’s Haneda Airport has begun trialling the AI chatbot Bebot’s latest feature, a multilingual guidance service for accessibility
Glasgow trials PRM Assist app
Glasgow Airport is trialling an app to ensure all passengers who require additional support get
the help they need
Accessibility app makes PDX debut
Indoor navigation app GoodMaps Explore is now available at Portland International Airport (PDX), the second airport in the world to adopt it
Istanbul celebrates ACI accessibility first
İGA Istanbul Airport has become the first airport accredited under the ACI’s new Accessibility Enhancement Accreditation programme
MIA introduces accessibility lanes
Passengers with reduced mobility arriving at Miami International Airport from foreign destinations can request assistance in the Customs area
KKIA upgrades traveller communications
Riyadh Airports Company, which operates King Khalid International Airport (KKIA), has updated the interactive chat service it provides for travellers